We are VARY DISAPOINTED with there services , Jim lies about what he told us on the phone, the “package” we got, after the fact theres NO PICTURES with it, wecould buy a CD for $500 then go to where ever we want to buy our own pictures!! After a 1/2 hour very heated phone conversation we bought 11 – 4″x6″ picture and with a $60 dollor credit they owed us we got 2 – 11″x14″ pictures and one of them showed up blurry!!!!! The only way to see it clear is stand back 20 feet!!! and a 16″x20″ picture. I WOULD NEVER HIRE SWEET WATER PHOTOS AGAIN or RECOMMEND THEM TO ANYONE!!!!!!!!!!!!!!!! I think there a couple of crooks!!! Very dishonest and Jim is always changing what he says!!!This was the best day of our lives until this Jerk went and MESSED that all up !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Something I learned a long time ago, that in business you can’t please everyone all the time. The Following is an excerpt from our Website with online prices. It clearly states that The Sapphire and The Emerald are A la Carte packages there are NO listed prints or albums. The Ruby package has a listing of the included items including prints and albums. Additionally, the print this customer ordered as an 11×14 was blurry as a proof, and they ordered it anyway. The customer purchased 11- 4×6 prints @ $10.00 each. This customer was not to be calmed down and demanded that they get “some” prints out of the deal. We owed them $63.90, so in trade we printed them a mounted 16×20 (on foam core) print and two mounted 11×14 prints that we value at $226.00 plus MN tax and shipping. I believe that we could have worked out the problem with another print, but the customer posted this comment on Wedding Wire, So here we are.
Some people would complain if they were hung with new rope!
The Emerald $525
Wedding Day camera coverage up to 3 hours. Includes a variety of Candids, Formals, Family, Ceremony and intimate Bride and Groom Portraits. Minimum of 175 Previews for viewing and selections to be made. Complimentary Engagement Session with an 8×10. Additional time is $65 per half hour. On-line proofing for 90 days. CD of ALL high resolution files available for an additional $550.
The Ruby $2495
Up to Five hours of coverage. Includes Pre-Ceremony Formals, Intimate Portraits of Bride and Groom, Wedding Party, Family, Candids, Ceremony, Reception and First Dance. Slideshow at the Reception of photos shot earlier in the day. Additional time is $65 per half hour. Also included in this package is Digital Preview CD of both Engagement and wedding day, On-Line Proofing, Engagement Session. Florentina leather album with 24 images. Minimum 250 Previews, of the wedding day on-line. A 13 page 26 side Florentina Leather Album with 10-8×10s, 18-5×7s and 15-4×5’s, an additional 1-11×14, 2-5×7s, 10-4×6 and 16 Wallets (2 Pose). CD of high resolution files available for an additional $900. *See other information at the bottom of Payments and Policies.
Payments and Policies
The Sapphire and The Emerald are A la Carte packages. A half down Non-Refundable Retainer is due at the time of booking the wedding date. On location fee is $50.00. Mileage is $.65 per mile after the first 60 miles. The Ruby and The Diamond packages, a third down Non-Refundable Retainer is due at the time of booking the wedding date in order to perform photography services on your day.
Destination Weddings are welcome! For those who choose The Ruby or the Diamond, and do not have the need for the Engagement Session, you may choose between one hour extra hour on the wedding day or $75 off the package price.
*If total round trip is over 250 miles, hotel accommodations for one night may apply. Prices subject to change without notice.
Minnesota tax not included in above prices.
Marie and I strive to make everyone happy to their fullest needs. This is our 21st year of Professional Photography and we usually don’t have any troubled customers. One just pops up every Ten years or so.
Jim & Marie Fierek